Privacy Policy

Welcome to Samadhan. We value your trust and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, register for an account, or place an order, we may collect the following types of information:

• Personal Details: Your name, email address, phone number, and date of birth.
• Shipping & Billing Information: Your delivery address, state, city, and pincode to fulfill your orders.
• Account Information: Encrypted passwords and your order history.
• Device & Browsing Data: IP address, browser type, and operating system collected automatically for website optimization.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process, confirm, and deliver your orders.
• To send order updates, tracking links, and password reset emails.
• To respond to your customer service inquiries and support requests.
• To prevent fraudulent transactions and maintain website security.

3. Payment Security & Gateway

We do not store your credit card, debit card, or net banking details on our servers. All online transactions are securely processed through trusted and encrypted third-party payment gateways (e.g., PayU). Your payment data is handled in strict accordance with the gateway's privacy and security standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data strictly for operational purposes with:

• Logistics & Delivery Partners: To ship and deliver your products to your doorstep.
• Payment Processors: To facilitate secure online payments.
• Legal Authorities: If required by law or to protect our legal rights.

5. Cookies Policy

Our website uses "cookies" to enhance your browsing experience. Cookies help us remember your login session, keep items in your shopping cart, and understand how you interact with our website. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to access, update, or correct your personal information at any time by logging into your account. If you wish to delete your account or have your data removed from our systems, please contact our support team.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

Email: support@samadhanstore.com
Phone: +91-XXXXXXXXXX
Address: Samadhan Official, [12/32 Geeta colony , Delhi , DELHI, 110031]